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Recalls

Visual System

Recall date August 6, 2019
Models affected
  • 2019 Toyota RAV4
Units affected 3,896
Details

Issue: On certain vehicles, the connector for the audio display unit may have been damaged during assembly.

This could cause the backup camera system to not activate when the transmission is shifted into reverse.

Canadian regulations require the rearview image to display when in reverse gear.

Safety Risk: A rearview camera that does not turn on could reduce a driver's ability to see behind the vehicle while backing up.

This could increase the risk of a crash.

Corrective Actions: Toyota will notify owners by mail including instructions on how to inspect for the issue.

Owners who are uncomfortable inspecting for themselves can take their vehicle to a dealer to have the backup camera system inspected.

The audio display unit will be replaced with a new one if necessary.

Additional information may be available on Transport Canada's website