Lexus’ Statement Regarding Consumer Reports’ Testing of the 2010 GX 460
For 20 years, Lexus has made customer safety and satisfaction our highest priorities. We are taking the situation with the GX 460 very seriously and are determined to identify and understand the issue Consumer Reports identified. At this time we have asked our dealers to temporarily suspend delivery of the 2010 GX 460.
Lexus’ extensive vehicle testing provides a positive indication of how our vehicles perform and we are confident that the GX meets our high safety standards. Lexus' engineering teams are vigorously testing the GX using Consumer Reports’ specific parameters to identify how we can enhance the GX’s performance.
For any of the 149 Canadian 2010 GX 460 owners who may have concerns, Lexus Canada will provide a loaner car for their convenience and as requested.
As always, Lexus is committed to providing our customers with outstanding products and service.
Customers who have any further questions are asked to visit www.lexus.ca or contact Lexus Canada at 1-800-265-3987.
