The NHTSA will Look into Tesla's Suspension Problems
The National Highway Traffic Safety Administration has started to look into a peculiar suspension problem that affected a vehicle from electric-car manufacturer Tesla. During a low-speed drive, the wheel hub of a 2013 Model S separated from the suspension arm. During the inspection, the engineers saw that the part showed significant rust.
Here is where it gets tricky. After inspecting the vehicle, Tesla offered to cover half of the $1,300 repair bill on the car, which was no longer under warranty. However, it was under the condition that the owner had to sign the equivalent of a a non-disclosure agreement.
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Tesla just published an explanation to this procedure, claiming they frequently ask their clients to sign such agreements when they encounter an unusual problem on their vehicle. Why? Simply because they want to serve their customers right, and they encountered some Tesla vehicle owers who were seeking to abuse of the automaker's good will.
The NHTSA hasn’t announced the results of their findings yet, but we will know more in the next days.
